FAQ

FOR ITEMS SHOWN ON THIS WEBSITE Contact us directly at www.evented.yolasite.com/ac or here on Ecrater by Clicking Contact Seller and leaving a message to request a custom inquiry or request. Please include the name of the item and all the information noted under CUSTOMIZE MY ITEM. You must have a valid email address to submit a custom order request & communicate with Evented. ............................................................................................ FOR ITEMS NOT CURRENTLY ON THIS WEBSITE Contact us directly at www.evented.yolasite.com/ac or here on Ecrater by Clicking Contact Seller and leaving a message to request a custom inquiry or request. Please include the name the item and what you need customized. Also if possible please include a link to the item you are inquiring about. You must have a valid email address to submit a custom order request & communicate with Evented. ............................................................................................ When we receive your message we will send you an email requesting any further information we need and also an invoice for $1.50 - $5.00 to complete the customization of any products not shown here on the ECRATER site. If we do not receive payment we will not be able to begin the customization of your order. Products shown on the ECRATER site do not have a customization fee unless noted under the product. Large orders to be customized such as Wedding Invitation Suites, Party Decor etc. may incur a fee larger than $5.00.
Allow 1-3 Business days for Evented to Customize your item for a single item, 2 or more items allow 5-7 Business days for completion of customization.
Allow 7-10 Business days after order completion email is received for your product to arrive.